Rds 2's Privacy Policy — Your data is our responsibility

Welcome to rds 2. Our privacy policy is the document where we clearly explain how your personal information is collected, how it is used, and how it is kept safe. We believe transparency is the foundation of trust, and this privacy policy is written in plain, straightforward language.

This privacy policy applies fully to the rds 2 website, mobile app, and all related services. By using the platform, you are considered to have accepted the terms of this privacy policy.

Rds 2 collects several types of information from you. This data comes from two main sources — what you provide directly, and what is gathered automatically while you use the platform.

We never collect unnecessary information. Every piece of data we collect has a specific and legitimate purpose, which is explained in detail in this privacy policy.

Rds 2 uses your information only for the purposes listed below. Our privacy policy strictly prohibits selling your data to advertisers or using it for any unauthorized purpose.

• For account creation, management, and verification.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud and ensure account security.
• For providing customer support and resolving issues.
• To inform you of relevant promotions and bonus offers (on a consent basis only).
• To meet legal obligations and comply with regulatory authority directives.
• To improve platform quality and enhance user experience.
• To monitor responsible gaming and provide support.

Rds 2 never sells your personal information. However, data may be shared in the limited circumstances outlined below — and only to the extent strictly necessary.

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process transactions.
• Game providers: Minimum information required to operate third-party games.
• Law enforcement agencies: In response to a court order or a lawful government request.
• Fraud Prevention Agencies: For anti-fraud and KYC verification purposes.

In all of the above cases, only the necessary information is shared. Every third party we work with maintains its own data protection policy consistent with ours.

Rds 2 uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and ensure the platform functions correctly.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.

Rds 2 follows the highest industry security standards to protect your privacy. At the core of our privacy policy is a firm commitment to keeping your information safe at all times.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Payment information is stored on a separate, secure server in compliance with PCI-DSS standards.
• Automatic alerts are sent if any unusual login activity is detected on your account.
• Regular third-party security audits are conducted.
• Staff are granted access only to the information they need (Least Privilege principle).
• Data backups are performed regularly and stored in encrypted form.

Under rds 2's privacy policy, you have clearly defined rights over your personal information. These are detailed below.

Rds 2 does not retain any information longer than necessary. Under our privacy policy, the retention period for each type of data depends on its specific purpose.

• Active Account Information: Retained for as long as the account remains active.
• Financial transaction records: Retained for a minimum of 5 years as required by legal obligations.
• KYC and identity verification details: Retained for up to 7 years after account closure.
• Gaming activity logs: Stored for up to 3 years.
• Customer support communications: Retained for up to 2 years.
• Marketing Preferences: Deleted immediately upon withdrawal of consent.

Once the designated retention period expires, data is automatically and securely deleted or anonymized.

Rds 2 strictly prohibits anyone under 18 from using the platform. Our privacy policy is firmly opposed to collecting any data from minors.

If a parent believes their child is using rds 2, please contact our support team immediately. We are always committed to ensuring responsible gaming.

Rds 2 may update this privacy policy from time to time. You will be notified of any significant changes via your registered email or SMS.

• The date of any change will be clearly displayed at the top of the page.
• For significant changes, 30 days' notice will be given before they take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Data Protection team.

We typically respond within 48 hours. For urgent matters, reaching out via live chat will get you a faster response.